Privacy Policy

Dying With Dignity Canada Privacy Policy

Guiding Principles 

Dying With Dignity Canada ("DWDC") is committed to protecting your privacy. We value your trust and recognize that maintaining this trust requires that we be open and accountable in our treatment of the Personal Information that you choose to share with us. We do not trade, rent or sell the Personal Information of our valued supporters. 

The following principles reflect our pledge to safeguard your Personal Information pursuant to this Privacy Policy. 

We are open about our privacy practices
We make our practices relating to the management of Personal Information available to you by posting this Policy on our website. 

We are accountable for your Personal Information 

"Personal Information" is any information that can be used to identify a specific individual. This information includes whether an individual has donated to DWDC, how much has been donated and an individual's private contact information. Business contact information and certain publicly available information, such as names, addresses and telephone numbers that are published in telephone directories, are not considered personal information. We keep the Personal Information that you provide to us in strict confidence.     
 
Our employees sign confidentiality agreements and safeguards are in place to ensure that the information is not accessed, disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We also take measures to ensure the integrity of this information is maintained and to prevent its being lost or destroyed. Individuals may access their Personal Information at any time to ensure that it is correct and current.

We safeguard your Personal Information
Personal Information is protected with security safeguards appropriate to the sensitivity of the information. We use password protocols and secure websites to protect Personal Information we receive when an online donation is made. Our software is routinely updated to maximize protection of such information.

We collect, use and disclose Personal Information for the purposes that we identify to you
We may collect information from you in the following ways: 

  • Information that you provide to us; 
  • Information we collect about you from our interactions with you (for example, when you use our website or other technology); and 
  • Information we obtain from third-party sources. 

When DWDC collects Personal Information directly from individuals, DWDC identifies the purposes for which Personal Information is collected at or before the time of collection. These purposes include: fundraising, the administration of the donations, providing information about the activities of DWDC, compliance with legal and regulatory requirements and to ask for support in our mission to ensure Canadians have access to end-of-life choice and care. 

We obtain your consent to collect, use or disclose your Personal Information
We collect, use or disclose your Personal Information with your permission. Your permission may be expressed orally, in writing or may be implied, and you may provide it to us or a third party orally, electronically or in writing. You may limit or opt-out of future contact by DWDC by contacting us at privacy@dyingwithdignity.ca.

We limit the collection of your Personal Information
We limit the collection of Personal Information to that which is necessary for the purposes identified. Personal Information will be collected only by fair and lawful means.

We limit the use, disclosure and retention of Personal Information 
Personal Information will not be used or disclosed for purposes other than those for which it was collected, except with consent or as required by law. Personal Information will be retained only if necessary for the fulfillment of those purposes. DWDC does not trade, rent or sell any Personal Information to third parties. 
 
We only disclose your information to the following persons: 

  • certain service providers that conduct activities on our behalf (as described below); 
  • law enforcement or Canada Revenue Agency officials if it relates to a criminal investigation, alleged illegal activity, or as required by law; or 
  • other persons, with your consent. 

Where we choose to have certain service providers conduct activities on our behalf (such as some fundraising and processing services), we select the service providers very carefully and take all reasonable precautions to ensure that the service provider protects your Personal Information. Some of our service providers are located outside of Canada. As a result, unless there is a legal or regulatory requirement to keep such information in Canada, your Personal Information may be stored or processed outside of Canada and your Personal Information may be accessible to law enforcement and/or regulatory authorities in accordance with the laws of these jurisdictions. 
 
For example, DWDC's web pages contain online forms that allow visitors to make a donation. The personal and credit card information provided on these forms is used only to process these donations. Online donations to DWDC may be processed through third parties. The security and privacy policies of these third parties are available by clicking on the "Privacy Policy" link on the online donation form web pages. 

We allow you to access your Personal Information
You may ask us whether we hold any Personal Information about you. You can see that information and ensure that it's accurate by contacting us at privacy@dyingwithdignity.ca.

Accuracy of Personal Information
We rely on our donors to provide us with accurate Personal Information. To change or modify any Personal Information previously provided to DWDC, write to us at privacy@dyingwithdignity.ca.

Compliance with our privacy practices
If you are concerned about DWDC's compliance with our Privacy Policy, please contact us at privacy@dyingwithdignity.ca. We will investigate all complaints. If a complaint identifies a gap in compliance, we will take appropriate steps to remedy the situation, including changing our policies and practices if necessary. 

Contacting DWDC 

Questions, comments and concerns regarding the handling of Personal Information may be directed to us at privacy@dyingwithdignity.ca. 
 
If you wish to limit or opt-out of future contact by DWDC, please write to us at write to us at privacy@dyingwithdignity.ca. 


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