Find palliative care resources where you live

If you are suffering as a result of a severe medical condition, palliative care can help improve your quality of life. Learn more about the resources and support services that are available where you live.

Grappling with a catastrophic diagnosis and facing end of life is a stressful and vulnerable time. But it doesn’t have to be complicated and confusing. We’ve compiled a list of palliative and end-of-life care resources and support services in every province and territory to assist you and your loved ones during this difficult time.

Reminder: If you have specific questions about your end-of-life care, please contact your health care provider. If you do not have a health care provider, feel free to contact Dying With Dignity Canada’s free-to-use Personal Support Program by emailing support@dyingwithdignity.ca or by calling us toll-free at 1-844-395-3640.

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National palliative care and end-of-life care resources

British Columbia

For non-urgent health advice and information, you can contact HealthLink BC:

  • Call 8-1-1, or TTY at 7-1-1 for the deaf and hearing impaired (If your local telephone provider does not support 8-1-1, you may call 1-604-215-8110.)
  • By calling HealthLink BC, you will be connected with registered nurses who can provide health information and advice at any time day or night, every day of the year. Translation services are available in 130 languages.
  • For more information about HealthLink BC, visit HealthLinkBC.ca

Government of British Columbia services:

Regional contacts:

Fraser Health:

  • Home Health Service Line: 1-855-412-2121 (Trained staff are available to take your call seven days a week from 8:30 a.m. to 4:30 p.m. Pacific time. Translation services are also available.)
  • More information:

Interior Health:

Island Health:

Northern Health:

Provincial Health Services Authority:

Vancouver Coastal Health:

  • Access lines for home and community care services:
    • North Shore: Phone: 604-986-7111
    • Richmond: Phone: 604-278-3361
    • Vancouver: 604-263-7377
  • Access lines for hospice palliative care:
    • North Shore: Phone: 604-984-3131
    • Richmond: Phone: 604-278-3361
    • Vancouver: Phone: 604-263-7255
  • Vancouver Coastal Health’s webpage on hospice palliative care

Other resources:

Alberta

For health advice and information, call Health Link at 811. The service is available 24 hours a day, 7 days a week. Learn more about Health Link here.

  • Alberta Health Services
    • Email: palliative.care@ahs.ca (This email is monitored Monday to Friday, except on statutory holidays. AHS will do its best to respond within two business days. Note: Please do not send any personal or health information by email.)
    • AHS webpage on palliative care, including a list of palliative care service locations
      • New clients are advised to call Continuing Care Access Centre on its toll-free intake line at 1-855-371-4122 on weekdays from 8:15 a.m. to 8:30 p.m. Mountain time, and on weekends from 8:15 a.m. to 4:30 p.m. Mountain time.

Saskatchewan

For professional health advice or mental health support, call HealthLine at 811. The service is available 24/7, with services offered in English and translations available in more than 100 languages. If you are unable to dial 811, you can reach HealthLine by calling 1-877-800-0002. Deaf and hearing-impaired residents can access HealthLine by using the SaskTel Relay Operator service at 1-800-855-1155.

  • Government of Saskatchewan

Manitoba

For health information, you can contact Health Links – Info Santé, a provincial telephone health information line available to all Manitobans. Bilingual registered nurses are available to take your call 24/7, 365 days a year, at 204-788-8200 or toll-free 1-888-315-9257. Learn more about Health Links – Info Santé.

Regional contacts

Interlake Eastern

Southern Health-Santé Sud

Winnipeg Regional Health Authority

Northern Health

  • Flin Flon/The Pas & Area Palliative Care Services:
    • Darlene Jackson, Palliative Care Coordinator
    • Phone: 204-687-9343 in Flin Flon
    • Phone: 204-623-9661 in The Pas
  • Thompson & Area Palliative Care Services:
    • Nicole Marque, Palliative Care Coordinator
    • Phone: 204-778-1450
  • Northern Health’s webpage on palliative care services

Prairie Mountain Health

More information

Ontario

For general health advice or information, you can call Telehealth Ontario toll-free at 1-866-797-0000 or toll-free TTY at 1-866-797-0007. Learn more about Telehealth Ontario.

The Healthline:

Hospice Palliative Care Ontario

  • For information on specific hospice palliative care services in your community, please call 416-979-9779 or toll-free 1-800-349-3111 and dial extension 28. The Information Line is open Monday to Friday from 8:30 a.m. to 4:30 p.m. Eastern time. If calling after hours, please leave a message.

Other resources:

Quebec

New Brunswick

The Government of New Brunswick’s Extra-Mural Program, also known as the “hospital without walls,” is the province’s home healthcare program. It offers end-of-life care.

Regional contacts

Horizon Health Network:

Vitalité Health Network

Other resources

Nova Scotia

For health information, you can call 8-1-1, 24/7. 8-1-1 provides services in more than 125 different languages. If you are unable to reach the service by dialing 8-1-1, you may still access the service by calling 1-866-770-7763 from a telephone registered in Nova Scotia only.

Nova Scotia Health Authority

Government of Nova Scotia

Other resources

Prince Edward Island

For general health information, dial 8-1-1 or dial 7-1-1 (TTY) if you are hearing impaired. A registered nurse is available 24 hours a day. If you are unable to reach the service by dialing 8-1-1, you may access the service by calling 1-866-770-7724 from a telephone registered in Prince Edward Island only.

Health PEI Palliative Care Program webpage

Health PEI Provincial Palliative Care Centre

Home Care Offices

  • Souris: 902-687-7096
  • Montague: 902-838-0786
  • Charlottetown: 902-368-4790
  • Summerside: 902-888-8440
  • O’Leary: 902-859-8730

Other resources

Newfoundland and Labrador

Regional contacts

Eastern Health Authority

Central Regional Health Authority

Western Regional Health Authority

Labrador Grenfell Regional Health Authority

Other resources

Yukon

Yukon Health and Social Services: Palliative care program

  • Individuals living with a life-limiting illness who wish to improve or maintain their quality of life may refer themselves for palliative care services, or have someone else call on their behalf. For more information visit the Palliative Care page or call 867-456-6807 | Toll-free in the Yukon: 1 (800) 861-0408, extension 6807.

Palliative Care Resource Team

  • Phone: 867-393-8639 (toll-free Yukon, Nunavut, and Northwest Territories) Business hours are Monday to Friday from 8:00 a.m. to 4:30 p.m. Pacific time, excluding statutory holidays.
  • Email: palliativecare@gov.yk.ca [A note from Yukon Health: Your email subject should be “Consultation request” and you should use SBAR format if possible (otherwise, keep to a short narrative). Please include a brief overview of your consultation request.]

Hospice Yukon Society

  • Phone: 867-667-7429 (Office hours are Monday to Friday, from 11:30 a.m. to 3:00 p.m. Pacific time)
  • Email: info@hospiceyukon.net

Northwest Territories

Government of the Northwest Territories’ Health and Social Services

Nunavut

Note: Nunavut does not have a hospice palliative care association at this time.

Government of Nunavut Department of Health